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FAQs - Cowpen Creek Farms

Welcome to our FAQ page, where we provide answers to some of the most common questions about our premium Wagyu beef and our farm practices. Our goal is to ensure you feel confident and informed about the quality and origin of the beef you purchase from us. If you have any other questions, please don’t hesitate to reach out.
Wagyu beef is a high-quality beef known for its rich marbling, which provides exceptional tenderness and flavor. It originates from Japan and is regarded as some of the best beef in the world.
Our Wagyu cattle are raised with care on open pastures and are fed a carefully managed diet to ensure the highest quality and marbling of the beef.
No, we do not use growth hormones or unnecessary antibiotics. Our cattle are raised in a stress-free environment to ensure their health and wellbeing.
Our beef is processed in USDA-inspected facilities, adhering to the highest standards of cleanliness and safety. We ensure that the process is humane and respectful.
We offer a variety of cuts including New York Strips, Filets, Sirloin Steaks, Roasts, Ground Beef, and an assortment of other specialty cuts.

Due to high demand, our ribeyes often sell out quickly. We recommend placing an order in advance or signing up for stock alerts on our website.

We welcome visits from customers by appointment. Please contact us to schedule a visit and see how we raise our Wagyu cattle.
We ship nationwide with a focus on delivering our beef as quickly and safely as possible. Shipping days and costs may vary based on location.

We offer delivery services on Tuesdays and Fridays for customers within a 60-mile radius of our farm in Citronelle, AL. This service allows you to receive our premium Wagyu beef directly at your doorstep with the assurance of freshness and quality.

es, you have the option to pick up your order directly from us. We offer pickup at two locations:

  • Farm in Citronelle, AL: You can visit our farm to pick up your order. Please ensure that you schedule your pickup in advance.
  • Remote Office in Theodore, AL: We also provide a pickup option at our remote office in Theodore for your convenience. Please contact us to confirm pickup times and availability.

These options are designed to provide flexibility and convenience, ensuring that you can enjoy our Wagyu beef in a way that suits your schedule.

Yes, we periodically offer discounts and sales. The best way to stay informed about our promotions is to subscribe to our newsletter or follow us on social media.
Due to the perishable nature of our products, we cannot accept returns. However, if you have any issues with your order, please contact us immediately, and we’ll work to make it right.

You can enter your promotional code at checkout. If you have any trouble, please contact us for assistance.

You can reach us through our contact form on the website, by email at howdy@cowpencreek.com, or by phone at 251-316-1614.
We accept all major credit cards for online purchases. This flexibility ensures that you can pay in the most convenient way for you.
Yes, we use environmentally friendly packaging materials. Our packaging is designed to keep our products fresh while minimizing environmental impact.
  • Citronelle, AL
  • 251-316-1614
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  • howdy@cowpencreek.com